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Analysis & Data Metrics  
Phones

The Analysis and Data Metrics section of the case management application allows our clients to better evaluate the information they are recieving on their lines.  Any captured field that is populated during the intake process can be parced out, and used to run statistical reports that can provide the clients with insight as to the effectiveness of their compliance program, or simply identify a location that needs some type of corporate intervention or training.

Clients who have established lines can use their historical data to  benchmark against other clients in our organization who are of a similar size and/or industry.  This data can be particularly useful to our clients when they are making decisions regarding their compliance initiatives and what they may need to do to improve their overall compliance program.

The Analysis and Data Metrics section is customizable with help screens to assist with building reports, charts and logs.   

Data Charts

Flash charts are available on C-LIVE and can be printed in PDF format for distribution to others within the organization.
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